Help Center/Databases & Files

Connection Troubleshooting

If you're having trouble connecting your database, try these steps:

1. Verify your credentials are correct. Copy-paste to avoid typos.

2. Check that your database server allows external connections.

3. Ensure your IP address is whitelisted in your database firewall.

4. For cloud databases, check that the connection string format is correct.

5. Try enabling or disabling SSL based on your database requirements.

6. Check that the port is correct (PostgreSQL: 5432, MySQL: 3306, MongoDB: 27017).

If issues persist, contact support at javxohirdoniyorov@gmail.com.

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