Information We Collect

We collect information that you provide directly to us and information generated through your use of our Service:

Account Information

Email address, name, and password when you create an account.

Database Credentials

Connection strings and credentials encrypted using AES-256 encryption.

Uploaded Files

Files you upload (CSV, Excel, JSON, XML, Word, TXT) are stored with encryption at rest. You can delete your files at any time.

Query History

The questions you ask and queries we generate. We do NOT store your actual database data or query results.

Usage Data

Information about how you use our service, including features used and time spent.

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How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, investigate, and prevent fraudulent or illegal activities

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Data Security

We implement industry-standard security measures to protect your data:

AES-256 Encryption

All database credentials and uploaded files encrypted

SSL/TLS

All connections and file transfers use encryption

Minimal Data Storage

We never store database data. Uploaded files are encrypted and deletable.

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Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

Service providers who assist in operating our service (e.g., hosting, payment processing)
When required by law or to protect our rights
In connection with a business transfer (merger, acquisition)

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Your Rights

You have the right to:

Access your personal information

Update or correct your data

Export your data in a portable format

Opt out of marketing communications

Request information about data processing

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Data Retention

We retain your account information as long as your account is active. Query history is retained based on your plan (7 days for Free, unlimited for paid plans). Uploaded files are retained until you delete them or your account is terminated. Account deletion is available for paid plans (Pro and Enterprise). Free plan accounts cannot be deleted to prevent abuse.

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Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.

Privacy Policy